A start

This is my first entry. Oh well, it's near midnight and I'm kind of waiting to watch Jaimie's Program. Just finised watching some DVDs "Oliver Twist". I kind of like to watch the little simple things that he cooks. I might even write/transcribe one of his recipe ya?

My beautiful wife is sleeping on the couch. Reminds me that I'll tuck her to bed straight away after the programme ends. Thankfully we've been sleeping earlier of late but still not early enough. Gearing ourselves to the time when she has lectures at 8am!

Today's hectic at work. Has been hectic for the past week. Oh well, has been hectic forever but at least I'm knocking off at around 7:30-8pm. Reminding myself that I should aim to get out by 7pm ya, especially since my parents are aound. Mom's staying for 1 month while dad's extending to 3 months, primarily to attend my sister's wedding (getting married this Friday).

Life in back office operations is challenging and while not requiring a degree in rocket science type, it does demand a certain degree of, erm, resilience and patience. Lots of things to improve and lots of ideas. Execution is key and is the challenge. And having good people and keeping them motivated is the challenge. Plus you have management breathing down your neck and keep pushing you, erm, setting "stretch" goals ya?

Well, had a 2-3 hr meeting to discuss on some customer complaint case. Can't blame those customers since I am one too, and I can be nasty one too. Oh well, just need to deal with them and ensure that both the customers and the 'authorities' are happy. A bummer that come 1st April, some new CPF rules kick in. Now working doubly hard to come up with new process flows and IT specifications to deal with those rules. Darn industry. Too many papers. Too many parties. Not a single 'leader' to bring about changes. Maybe the Govt has to play daddy and step in. Oh well, that's why I enjoy it. You make money where there is imperfect information. Ditto for an industry with lot of potential for process improvement.

Ciao... looks like I dun really like this episode of Jaimie's. Better have an early rest, wake up early, try to get some breakie for my wifie, and get the day started well.