Man Utd Won

Yea!!
Manchester United Football Club is the champion again, for the 10th time. It was a fantastic finish with 2 goals. It was not without missed heartbeat though! Could have a been a penalty against ManU when Rio "shouldered" the ball away in the penalty area, and when Paul Schole hacked down an opponent after he had already received a yellow card.

But it was fantastic to see them win. The team plays well and attacks well. Now for the double in 10 day's time!

Am still exciting and yet will have to sleep, for tomorrow is an exciting day too at work. Our new biz analyst will be joining us and we are also getting a NTU student on attachment for 10 weeks. In about 8 more days, we'll be getting one more staff and that completes our team.

It's exciting because with the low volume, we have to show results in improving efficiency and effectiveness. I have a lot of faith in the current team, from the doing part to the project part. They will support the department in its processes as well as push forward IT enhancements that will increase productivity, reduces errors and promotes more compliance.

So, it is going to be an exciting day tomorrow (or rather later on) though it will be tiring. As my director said, I will have to focus more on management and to do that, to be able to delegate, I must coach the current crop of officers into becoming effective supervisors themselves. I have set the medium and longer term Organisation chart with 1 AM and 2 supervisors as recommended by management and will now be looking towards proper coaching and guiding them so that they can rise to the expectation.

On top of that, we will implement our wiki initiative as well as using BPMN as part and parcel of normal ops life! There are important projects to be achieved and we have only 6 months left. It's going to be a blast and I feel that this team will do it. I cannot wait for the next round of performance review in 2009.